We promise to match any competitor pricing if found lower in writing. As long as the other firm does not charge fees in addition to their base percentage/flat fee pricing – we guarantee to match it.
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We guarantee the tenant for the life of the lease. If the tenant we place in your rental does not abide by the terms of the contract, we will secure the next tenant at no cost to you.
We are only paid when you are paid. If the tenant does not pay their rent as agreed, you don’t pay a management fee.
If we don’t direct deposit your rent proceeds within 5 days as per the terms of the contract, we will waive that month’s management fee.
If an owner or tenant calls, texts or emails us during the business week/day, we will respond within 24-hours, or we will waive that month’s management fee.
If you are not satisfied with our services, you are free to cancel with no penalty with a 90-day notice.
CUSTOMER SERVICE GUARANTEE
Our goal is to provide the best experience for your rental property. We promise to offer our best in customer service and for the opportunity to ‘make it right’.