The Real-Time Leasing Tenant Benefit Package was designed to provide protection and convenience to our tenants. This required package is an additional $37.00 per month (additional to rental amount)

Tenant Benefit Package

UTILITY AND MAINTENANCE REDUCTION PROGRAM:
HVAC filters will be delivered to your home approximately every 60 days under the Utility and Maintenance Reduction Program. Tenant shall properly install the filter that is provided within two (2) days of receipt. Tenant hereby acknowledges that the filters will be dated and subject to inspection by Landlord upon reasonable notice to verify replacement has been timely made. If at any time Tenant is unable to properly or timely install a filter, Tenant shall immediately notify the Manager in writing. Tenant’s failure to properly and timely replace the filters is a material breach of this agreement and Manager shall be entitled to exercise all rights and remedies it has against Tenant and Tenant shall be liable to Landlord for all damages to the property or HVAC system caused by Tenant’s neglect or misuse.

RENTERS INSURANCE MASTER POLICY:
The Tenant Benefits Package waives your obligation to the Renters Insurance requirement in your Lease Agreement through enrollment in our Master Policy. The tenant should consult an insurance professional to evaluate and determine personal insurance needs. Coverage limits are as follows:

24-HOUR MAINTENANCE COORDINATION SERVICES:
You can call in and speak to a live person or submit a maintenance request online at anytime 365 days a year, 24 hours a day

MULTIPLE PAYMENT OPTIONS:
Pay online via automatic withdrawal or one-time payment with a bank account or credit card. Pay at 100’s of payment centers near you, including WalMart. 

TENANT PORTAL:
Access all your leasing documents, account balances, payment history, insurance data, pay rent and more at any time.

ONE TIME WAIVER OF INSUFFICIENT FUNDS FEE (NSF):
Life can get hectic sometimes and a small oversight financially can cause big problems. We understand things happen so we will waive one NSF for the entire tenancy not including the move-in funds. This is up to $30.00 in value.

HOME BUYING ASSISTANCE:
If you decide to purchase a home after renting with us, we will assist you in search and negotiation of terms on your new home with professional Buyers Agent representation through our Realtor partner(s).

TEXTING:
Text our staff at any time during business hours for fast and easy responses.

LATE FEE:
Receive one-time late fee forgiveness by volunteering at a local charity (call office for details/requirements). 


Frequently Asked Questions:

Can I opt-out of the Resident Benefits Package? 

No. Real-Time Leasing is providing the Resident Benefits Package to all tenants. The included insurance coverage is under Real-Time Leasing as a Master Policy and applied to each home under management. Tenants receive the benefits of the coverage without applications, credit checks, or billing.

What if I have my own Renters Insurance coverage? 

The Resident Benefits Package will apply to all homes and tenants under the Real-Time Leasing Policy. You may always carry any additional insurance coverage of your choosing.

What if my property does not have a furnace and no need for a filter? Can I receive a discount?

Unfortunately, no. The package is all-inclusive. 

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