Tenant Resources During COVID-19

Below is a quick overview of FAQ's and Resources for our Tenants during the recent Coronavirus Pandemic. If you have more specific questions or concerns, please either email office@realtimeleasing.com or text 952-808-9700.

  • Q: Am I still allowed to Move

    A: Yes, but communicate with your Property Manager on your plan to move or extend your current lease. Typically RTL doesn't allow short term lease extensions but during this current environment, we are working with all tenants.
  • Q: What if my lease is expiring at the end of this month?

    A: Should you need to extend, this may be a possibility, if the unit has not been rented. You need to communicate with your property manager as soon as possible. If you are still looking to vacate, all move-outs are now done remotely and will be managed with your property manager.
  • Q: What if I have a maintenance issue?

    A: Our maintenance team is still working around the clock to make sure properties are safe but only essential work orders will be completed at this time.
  • Q: What do I need to do if I can't pay my rent?

    A: The most important thing to do at this time is to communicate with us. Our team will do everything they can at this time to help tenants, but a lack of communication from a tenant makes it more difficult for our property managers to provide help. The best way to get in touch with us is to email office@realtimeleasing.com or text 952-808-9700.
  • Q: What is Real-Time Leasing doing to help tenants during this time?

    A: We are committed to working with our tenants any way we can, each on a case by case scenario. We are available anytime to discuss any issues or concerns by emailing or texting our team as soon as possible.
  • Q: What are the best resources of updates regarding the COVID-19?

    A: The best source of information for updates are the following organizations.
  • Q: What are some financial assistance resources to help during COVID-19?

    A: We have gathered together a list that may have processes in place to assist.

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